How To Prepare

Preparing your device before visiting a kiosk is simple. It assures that you protect your personal information and speed up device evaluation at the kiosk.

Step 1

Please ensure your phone is charged

Step 2

Back up your device. This can be done on a computer or to a cloud program.

Step 3

Remove any sim/memory cards. If this is easily retractable from your brand of phone, simply pop it out before trading in. If not, proceed to the next step.

Step 4

Sign out of any accounts. This includes, but is not limited to apps, social accounts, email or anything else requiring a login.

Step 5

Turn off device tracking, i.e Find My iPhone

Step 6

If you’re able to, reset your phone. This function is found in your phone settings.

For device specific info, visit our guide for step by step instructions on how to prepare phones for resell in 3 easy steps.


Still have questions about how this all works?

Visit our How It Works, FAQ, and Customer Service pages.

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